I bought a hat too but apparently not one with the press stud fastening for pom-poms - very unclear on purchase details.
Wonderful quality. Great price
The item arrived used, with a soil mark and trying to reach anyone for a return proves impossible. Very disappointed in this first time experience shopping at Vera Tucci. I would like a refund please.
Bought for a Christmas present so I don’t know how they’ll wash but I’m very happy to gift them. I’d be very happy to receive them .
Sent one pair of gloves back.. no refund received.
Excellent. Quality beautifully warm
These are a Christmas present so therefore at this time I am unable to give a review on them.However the price and delivery were excellent.
The gloves themselves are lovely and a perfect fit. However was disappointed that there was no communication regarding a pair that had obviously gone out of stock from me ordering to you packing my order. I had to wait to discover this on delivery. If would have been nice if there could have been the offer of a different colour or similar product.
Amazing quality and so lovely and soft. Everybody is admiring my scarves.
Really loverly bag nice size . neither too big or too small very pleased
Sorry not used yet
The quality of the scarf was great however the wrong scarf colour was sent. have messaged and got a label to send it back but messaged about them sending the one i ordered but never heard back unfortunately:/
I sent for Royal Blue longer leg and they sent royal blue shorter leg. I emailed and messaged to ask for longer leg (like the navy ones shown but in royal blue) and had no response at all.
Beautiful thick pages, very nice little journal
I received the wrong scarf, emailed and no reply
Love these backpacks - was given one as a birthday gift and have just bought another in a different colour way. Made well, in great colour combinations, good price, delivered within specified time.
A beautiful coin purse real quality.
Nice and warm, and good price
Lovely pair of trousers very comfortable and ideal for traveling on holiday or wearing on the golf course.
That's 3 Christmas pressies sorted
Excellent price for product lovely and warm
Love these perfect in prep for winter.
Bought as a gift, I’m sure she’ll be thrilled
Very happy with my Rome tunic. I now have 5 and can't wait for next season to expand my collection. Lovely fabric and colours, can dress up or down and very comfortable. Customer service excellent, my one refund was promptly dealt with. Vera Tucci, please make returns possible on yr website, as not all of us are on Facebook. Thank you from a happy customer.
I recently sent a review having returned an item and had no means of contact with this company. I have now received an email saying that I will receive a refund. Obviously this is great but please please please improve your customer communication. Having links to returns sites which don’t exist and having absolutely no way to contact you is actually unacceptable.